Privacy Policy

1. Introduction

toilet.it.com ("we", "our", "us") operates the website https://toilet.it.com. We are committed to protecting the personal information you share with us and to being transparent about what data we collect and how we use it. This Privacy Policy explains our practices regarding personal data collected through this website.

By using this website, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

2.1 Information You Provide Directly

• Contact form submissions: name, email address, and message content when you contact us via our online form.
• Quote requests: project details, location information, and contact details submitted when requesting a rental or sales quote.
• Payment information: we do not store payment card data. Card transactions are processed by PCI-DSS-compliant third-party processors. Cryptocurrency transactions via xaman wallet are conducted on the public XRP Ledger.

2.2 Information Collected Automatically

• Log data: server logs may record IP address, browser type, pages visited, and timestamps for security and diagnostic purposes.
• Cookies: we use only essential session cookies necessary to operate the website. We do not use tracking or advertising cookies. No third-party analytics scripts are loaded.

3. How We Use Your Data

• To respond to enquiries and provide rental or sales quotes.
• To process and fulfil orders and rental agreements.
• To send transactional communications related to your order (confirmation, servicing notices, invoices).
• To maintain security and prevent fraud.
• To comply with legal obligations.

We do not sell, rent, or trade your personal data to any third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

Where the General Data Protection Regulation (GDPR) applies, we process your data on the following legal bases:

• Contract performance — to fulfil rental and sales agreements.
• Legitimate interests — to respond to enquiries and maintain website security.
• Legal obligation — to comply with applicable laws and regulations.
• Consent — where you have explicitly consented (e.g. marketing communications, if offered).

5. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected, including meeting legal, accounting, or reporting requirements. Contact form enquiries are typically retained for 12 months. Order and contract data is retained for 7 years in accordance with standard accounting practices.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include HTTPS encryption, access controls, and regular security reviews.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate data.
• Erasure — request deletion of your data ("right to be forgotten"), subject to legal retention obligations.
• Restriction — request that we restrict processing of your data.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interests.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Cookies

Our website uses only strictly necessary cookies required for website functionality (session management). We do not use cookies for advertising, profiling, or cross-site tracking. You can configure your browser to refuse cookies; however, this may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites, including xaman.at. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies independently.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact

For any privacy-related queries or to exercise your rights, contact us at:
Email: [email protected]
Website: toilet.it.com/contact